In-Depth: Denmark’s Quest to Replace Its Closed-Loop Card with Mobile Ticketing–It Won’t be Easy

Among the most anticipated fare projects globally is a nationwide mobile-ticketing service planned by Danish government officials, who hope to greatly reduce or even eliminate use of the country’s much-used physical closed-loop card, Rejsekort.
The ticketing system in Denmark is complex and the national ticketing card has been in place for more than
TIP SHEET: Dubai Selects Vendors; Denmark Still Dealing with Cubic Appeal; High Prepaid Card Fees Expected in Netherlands

Incumbent vendors are believed to have won the Dubai Roads and Transport Authority’s AED 350 million (US$95.3 million) contract to upgrade its card-based nol system into an account-based ticketing
‘Hardware-as-a-Service’? Another Transit Agency Proposes Unconventional Model to Procure New Fare System

Another transit agency has opted for an unconventional approach to procuring its new fare system, planning to hire a vendor to run the entire system-including furnishing thousands of validators–in exchange for a fixed service fee and a commission on monthly ticketing revenue.
Polish transit agency ZTM is following another agency in this approach, AVM in Venice, Italy, which a
Debacle in Singapore and What It Means for Account-Based Ticketing in the Market

Singapore’s Land Transport Authority for several years was an enthusiastic supporter of account-based ticketing and of its own implementation of the technology–even sometimes referring to its project by the industry abbreviation for the technology, “ABT,” in promotions to the public.
But that enthusiasm changed Jan. 9, after transport officials had announced to customers that they would have to give up their legacy closed-loop cards in favor of new ABT fare cards.
U.S. Transit Agency to Overhaul Fare System; Plans to Keep Incumbent Vendor Cubic with No-Bid, 5-Year Contract

Another mid-tier transit agency in the U.S. plans to accept open-loop payments, under a planned fare system overhaul that will also implement account-based ticketing.
Metro Transit, which serves the Minneapolis-St. Paul metropolitan area in Minnesota, disclosed this week it plans to hire Cubic Transportation Systems with a no-bid, five-year contract worth an estimated
Five Vendors or Groups Express Interest in Fare-System Project in Poland, including Conduent and Cubic

Warsaw transport authority ZTM has prequalified five vendors or vendor groups to bid on its forthcoming RFP for a new account-based ticketing system, which will support open-loop payments, Mobility Payments has learned.
The five qualified suppliers or groups includes U.S.-based Conduent, the incumbent
Helsinki Open-Loop Project Beset by Delays, Procurement Problems

Helsinki transit agency HSL says its “goal” is now to launch a pilot of its delayed open-loop payments service during the summer of 2024–followed by service being available on all transport modes by the end of this year, the agency’s program director for the project told Mobility Payments Friday.
But it remains to be seen whether HSL will hit those targets. The pilot is already more than a year late,
Cubic Reveals Organizational Chart of New Leadership Team Tasked with Getting Fare-Systems Vendor Back on Track

Cubic Transportation Systems president Peter Torrellas has recruited an expanded senior leadership team during his first 100 days on the job, including creating at least five new or revamped positions–as CTS seeks to recover its market stature, Mobility Payments has learned.
The organizational chart (see below) shows new positions for chief growth officer, chief digital officer
TIP SHEET: Cubic Hires VP of Innovation; More Virtual Cards for Google Wallet; Cal-ITP Disappoints Again

New Cubic Hire Hails from Firm Providing Info to Local Officials on Best Practices
Cubic Transportation Systems has made another key appointment from outside the organization and beyond the fare industry, hiring the co-founder of an organization that provides information and data on best practices to local government officials.
NTT Data Complaint Letter in Melbourne: ‘Never Observed a Process Like the One Conducted’

NTT Data contends that its ousting as operator of the large fare system in Melbourne, Australia, and the surrounding state of Victoria will “cost Victorians for many years to come.”
That’s according to a letter–notable for its highly critical tone–sent by the Japan-based IT provider to a top Victoria state transport official last June. It followed a decision by the state to choose U.S.-based Conduent to take over the myki transit fare system.