U.S. Transit Agency Eliminates Cash on Board Buses; One of Few Cashless Agencies Nationwide

Faced with the choice of replacing aging fareboxes on its bus fleet or stopping cash acceptance altogether on board the vehicles, a small regional U.S. transit agency in Colorado chose the latter–even though it had collected 40% of its fares in the fareboxes only a month earlier.

It made Core Transit, which serves several small communities located two hours outside of Denver, one of the few transit agencies in the U.S. to have gone cashless on board its public transit vehicles.

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U.S. Agency Pulls Back from Going Cashless, Citing Some Rider Complaints

Knoxville Bus

A transit agency in Knoxville, Tenn., yesterday introduced account-based ticketing, fare capping and new reloadable contactless cards, all geared–at least in part–to enable the agency to eliminate cash acceptance on board its buses.

It would have made Knoxville Area Transit, or KAT, one of the few agencies in the U.S. to rid its vehicles of cash. But KAT, which had proposed only last month to end cash acceptance starting Dec. 2, quickly reversed course after receiving pushback from some riders.

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