A transit agency in Knoxville, Tenn., yesterday introduced account-based ticketing, fare capping and new reloadable contactless cards, all geared–at least in part–to enable the agency to eliminate cash acceptance on board its buses.
It would have made Knoxville Area Transit, or KAT, one of the few agencies in the U.S. to rid its vehicles of cash. But KAT, which had proposed only last month to end cash acceptance starting Dec. 2, quickly reversed course after receiving pushback from some riders.