Open-loop payments can improve the customer experience, helping transit agencies to win back customers in a post-pandemic world, while also reducing cash-handling costs and speeding up boarding times, according to a new report from the Brookings Institution, a major think tank in the U.S.
Think Tank: Widespread Move to Open-Loop Payments in U.S. Remains ‘Elusive;’ High Interchange Partly to Blame
Open-loop payments can improve the customer experience, helping transit agencies to win back customers in a post-pandemic world, while also reducing cash-handling costs and speeding up boarding times, according to a new report from the Brookings Institution, a major think tank in the U.S.
