State transport officials in Melbourne are not voicing any concerns publicly, but behind the scenes, they are believed to be growing increasingly impatient with the apparent slow progress their main vendor, Conduent Transportation, is making on implementing a new ticketing system for Australia’s No. 2 city, sources told Mobility Payments.
Officials announced the award of a 15-year-AU$1.7 billion (US$1.1 billion) contract to Conduent in May 2023.