Texas transit agency Capital Metro said 1.25 million fare transactions went unprocessed during a 30-day period last spring by its incumbent vendor, Siemens Mobility, according to the agency in a newly released document that seeks to justify the “emergency purchase” of a new fare system directly from Cubic Transportation Systems.
The document (download below), obtained by Mobility Payments, is the first explanation made public on the reasons for the fast-track procurement last summer.