NTT Data Complaint Letter in Melbourne: ‘Never Observed a Process Like the One Conducted’

NTT Data contends that its ousting as operator of the large fare system in Melbourne, Australia, and the surrounding state of Victoria will “cost Victorians for many years to come.”
That’s according to a letter–notable for its highly critical tone–sent by the Japan-based IT provider to a top Victoria state transport official last June. It followed a decision by the state to choose U.S.-based Conduent to take over the myki transit fare system.
Cubic Hires Another Fare-Industry Outsider for Senior Management, as It Seeks Turnaround

Cubic Transportation Systems has hired another transit fare-industry outsider to fill a senior leadership role, as the struggling U.S.-based vendor seeks to turn its fortunes around.
Stephen Caldwell, formerly of large Dallas-based business and technology consulting firm Pariveda, who describes himself as a “problem solver,” started work Monday as chief digital officer for Cubic.
Tip Sheet: Cubic’s Listening Tour; Novel RFP in Montreal; Delays in Sydney; ‘Next Steps’ for Ireland

Cubic Transportation Systems president Peter Torrellas and the corporate turnaround expert he hired, Rich Varos, have held a series of meetings with Cubic clients and partners starting late last year. Both execs only joined the vendor in the fall–their first jobs in the transit fare industry–so perhaps it’s understandable that
Paris Transport Officials Announce New Ticketing Options for Olympics; Will They be Sufficient?

The recent announcement by French transport officials of their special fare passes and other ticketing measures for next year’s Olympics in Paris will likely make few people happy.
Incumbent Supplier Accenture Believed to have Won Toronto Contracts, Despite Efforts by Agency to Find New Vendors

Transit officials in Toronto are believed to have chosen to rehire their incumbent fare-system provider–IT services firm Accenture–to supply a new account-based system, sources told Mobility Payments.
Cubic Hires New ‘Chief Growth Officer;’ Replaces Head of Business Development

Cubic Transportation Systems has hired a new “chief growth officer,” who will oversee business development, strategy and marketing, as the struggling fare-system supplier seeks to win more new contracts and hold onto its existing business, Mobility Payments has learned.
The move, which is expected to happen Monday, will shift longtime Cubic senior vice president of business development Ian Woodroofe out of this role.
New Cubic President Fires Former Top Engineer Considered Protégé of Ex-President

Peter Torrellas, who officially took over as president of Cubic Transportation Systems last week, has made what is believed to be his first major personnel move, dismissing the former senior vice president of engineering and products Galen Chui, Mobility Payments has learned.
Torrellas announced Chui’s departure today to Cubic employees (see message on this page). Chui, who will leave the company Nov. 10, has served in a lesser post, as general manager of the Asia-Pacific
Torrellas Takes Over as President of Cubic Transportation Systems; Can He Get Vendor Back on Track?

Peter Torrellas this week officially took over as president of Cubic Transportation Systems, the largest fare-system supplier globally, but one that is facing major challenges in the market.
Torrellas replaces Jeffrey Lowinger, whose more than three-year tenure as head of Cubic Corp.’s transportation division was marked by the acquisition of the company by private equity, employee
INIT Wins Contract to Supply New Fare System in Atlanta, Beating Out Incumbent Cubic

The Metropolitan Atlanta Rapid Transit Authority, or MARTA, board of directors is expected to award a contract Thursday for its planned fare system to Germany-based INIT, which beat out incumbent supplier Cubic Transportation Systems for the deal, Mobility Payments has learned.
With Less Than a Year to Go Before Olympics, will Paris Transit Authority be Ready with Ticketing?

Paris regional transit authority Île-de-France Mobilités, or IDFM, has promised to enable “100% of spectators to reach Olympic and Paralympic sites by public transport” next summer during the games.
The authority, an official Olympics and Paralympics partner, has pledged to increase capacity on its transport network by 15% to handle the expected spike in ridership.