More Transit Agencies Seek to Eliminate Cash Using Retail Cash Points, Fintechs

In the wake of the Covid-19 pandemic, elimination of cash has taken on greater urgency for transit agencies. Fare-collection system suppliers say they are seeing strong demand for cashless options, including linking their mobile ticketing and contactless closed-loop card products to retail networks where customers can use cash.

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Case Study: One U.S. Transit Agency’s Journey toward Eliminating Cash

Greater Dayton RTA bus

Dayton Regional Transit Authority in the U.S. plans to eliminate cash fares by the end of the year, an agency representative told Mobility Payments, with an expanded rollout of contactless payments. That includes introducing account-based ticketing and lining up 200 cash-loading outlets in the city for customers without bank cards.

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Post-Covid: Using MaaS Platforms to Ease Fears

While use of public transit is returning, it could take years before ridership returns to pre-Covid levels, if it ever does. Many customers have changed their lifestyles and won’t come back. But others who might return remain anxious about boarding buses or trains in a post-pandemic world.

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